Overview
What is WooCommerce?
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.
WooCommerce refund
Handy e-commerce plugin.
I also use it for the same purpose for another business …
WooCommerce, powerful, flexible, and very customizable.
Love WooCommerce
Makes e-commerce easy for WordPress
WooCommerce - Great option for [a] new eCommerce business, if you know website hosting
WooCommerce for all your online stores
Woocommerce helps me easily book more photography sessions
Great e-commerce solution for new and smaller businesses needing to get online quickly and cheaply
WooCommerce is awesome
WooCommerce is great for small-to-medium sized businesses who want to get up and running quickly and want more control over their software.
WooCommerce Provides A Stable Launchpad For Businesses of All Sorts
Free and customisable, but not user friendly or polished.
Easy to implement, most amazing tool with superb features for making anything virtually possible.
Awards
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Popular Features
- Website integration (84)6.969%
- Product catalog & listings (83)6.969%
- Visual customization (81)6.868%
- Product management (84)6.363%
Reviewer Pros & Cons
Pricing
What is WooCommerce?
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
24 people also want pricing
Alternatives Pricing
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Features
Online Storefront
Features for creating an online storefront with a browse-able product catalog.
- 6.9Product catalog & listings(83) Ratings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
- 6.3Product management(84) Ratings
Product catalog can be easily updated.
- 2Bulk product upload(67) Ratings
Admins can upload products in bulk using spreadsheets.
- 6.9Branding(73) Ratings
Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)
- 6.2Mobile storefront(77) Ratings
Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.
- 6.8Product variations(77) Ratings
Products with variations or configurable options are easy to list and easy to browse.
- 6.9Website integration(84) Ratings
Integrates with an existing company website or blog.
- 6.8Visual customization(81) Ratings
Users can customize the look & feel of the storefront; storefront is visually attractive.
- 6.8CMS(63) Ratings
Beyond product catalog, includes basic content creation and management features such as blogging capabilities.
Online Shopping Cart
Features that facilitate the collection of items so that customers can purchase them as a group.
- 6.8Abandoned cart recovery(52) Ratings
Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.
- 5.6Checkout user experience(80) Ratings
Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.
Online Payment System
Features related to processing online payment for eCommerce purchases.
- 5.6eCommerce security(75) Ratings
Security measures are in place to prevent a breach of sensitive payment information.
eCommerce Marketing
Features related to marketing for eCommerce websites
- 5.6Promotions & discounts(80) Ratings
Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.
- 5Personalized recommendations(66) Ratings
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
- 5SEO(72) Ratings
The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
eCommerce Business Management
Features related to business management and administration of eCommerce operations
- 1.6Multi-site management(40) Ratings
Administrators can manage multiple storefronts or websites under one umbrella.
- 6.3Order processing(79) Ratings
Includes tools or integrations for order processing.
- 6.9Inventory management(78) Ratings
Includes tools or integrations for managing inventory.
- 2Shipping(73) Ratings
Includes tools or integrations for order fulfillment of physical products.
- 5.7Custom functionality(75) Ratings
Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.
Product Details
- About
- Integrations
- Tech Details
- FAQs
What is WooCommerce?
According to WooThemes (per Builtwith.com), WooCommerce has > 9,524,908 downloads and powers > 30% of online stores.
WooCommerce Video
WooCommerce Integrations
WooCommerce Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(254)Attribute Ratings
Reviews
(1-25 of 30)WooCommerce for all your online stores
- Most popular payment gateways.
- Many integrations.
- Many plugins.
- Back end dashboard is slow.
- Check out is to complex unless you use a plugin to remove fields when not needed.
I wouldn't use it if felt I [didn't] need a complete online store. In some cases I will use a form builder with a payment gateway.
- Robust interface.
- Extremely customizable.
- Easy to integrate.
- Smoother load times.
- Better trouble shooting.
- Accessibility-friendly tagging options.
- Free and easy to install.
- Works with WordPress nicely.
- Very customisable.
- Difficult to use and manage.
- Old outdated looking dashboard.
The platform isn't as polished or user-friendly, but it's free and compatible with WordPress websites and the best option for WordPress.
Easy to implement, most amazing tool with superb features for making anything virtually possible.
- The first thing which impressed me the most is that it is free. Another thing which is most admirable is its compatibility.
- I prefer it for its integration. It is perfectly used for building multiple sites.
- One of the most appealing things is that it is open source. I think there is no other powerful E-commerce platform than this. WooCommerce is one of the matchless online shops. Its mobile application is very much beneficial that helps me in managing my store conveniently via mobile phones. It is really a good way of managing the online store. We can easily upload products, can make any modifications, and also assigning variations is easy through this.
- Moreover, the availability of thousands of plugins further helps us a lot in extending the functionality of WooCommerce so conveniently.
- I am a satisfied user of WooCommerce. I do not encounter any major issues with it yet.
- However, initially, it is quite difficult to build and manage a WooCommerce store, but if you have additional technical skills then it becomes really friendly, but this is not a big deal.
- Ability to set up commerce pages with few clicks.
- Features for multiple price, discounts, product description, etc. is what I liked.
- Easy to use data collection.
- More variety in free templates.
- Affordability
- Scale
- Implementation
- Cost
- UX leaves some to be desired. Very wordpress like, which is a great publishing platform but not a robust inventory system
- Complexity of training on custom fields etc.
- Limited integrations with other systems due to Wordpress infrastructure
Less appropriate for large scale organizations, or orgs requiring a sophisticated user experience, or CPQ.
- Keeps track of product inventory, including details of product variations such as colors and sizes if required.
- Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
- Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
- WooCommerce does not come with support for any payment gateway out of the box. Setting up each payment gateway requires an extra plugin, each of which has its own requirements for configuration. In some sense, this can't be helped, as each gateway has to be set up differently. However, WooCommerce could have provided a "wizard" to guide users through the process for the major payment gateways.
- WooCommerce does not make it easy to set up shipping solutions. This has been a major headache for my clients.
- WooCommerce does not provide printable packing slips or invoices out of the box. Although I know of a plugin that does an admirable job of adding this feature, it seems like something that should be part of the package.
- WooCommerce does not have truly first-class templates for showcasing products. In this aspect, it is way behind Squarespace and Wix.
- Works with existing WordPress sites.
- Can be customized with plugins to fit most use cases.
- Great way to make a store for a side hustle.
- Could be more user friendly and have better internal analytics.
- Would love to be able to do more dynamic customizations without a plugin.
- Leaner code in the front end would be appreciated to improve code-to-text ratio.
- It works out of the box.
- It's easy to set up for beginners.
- It's robust enough to handle large stores.
- There are enough add-ons out there it's hard not to find a prebuilt solution for your needs.
- Without some work it can be slow.
- It should contain membership and subscription features as default.
- Some of the options for adding variations can be tricky or confusing for new users.
Here are some scenarios where finding another solution may work better.
- You need an all-in-one solution for your membership site.
- You ONLY sell digital products
- You need something quick to test a new concept.
- WooCommerce is easy to use and integrate with any WordPress theme.
- We can integrate any payment gateway to WooCommerce with easy steps.
- WooCommere is free, and in the free version of WooCommerce you can get unlimited features.
- For a startup or small business company WooCommerce is best to use.
- You need a lot of plugins for WooCommerce extra features.
- WooCommerce slows down your page speed.
- WooCommerce is free to use.
- WooCommerce supports every payment gateway including PayPal, Instamojo, Razorpay, Stripe.
- Listing unlimited products to WooCommerce is free.
- Add unlimited features to WooCommerce without paying for it.
Build-a-store with WooCommerce
- Payment Gateway - There are many gateways to choose how you get paid and your payments are processed. The most common one is undoubtedly PayPal, but WooCommerce supports many others including Stripe and First Data, to name a couple.
- Extensions - this is both a pro and a con. The good side is that there is an extension for almost nearly any functionality you can think of. Need to specifically book appointments? There's an extension for that. Need to add on different options to your product so that the user can customize their order and the price will adjust accordingly? There's definitely an extension for that. These are just two examples, but the library is pretty extensive.
- The core software is completely free and available to use for anyone. You only get basic functionality, but even so, you can do a lot with it.
- Expense - this is the biggest con for WooCommerce. While the core software is free of charge, the extensions will totally get you. They can be as little as $39/year and run up to something like $249/year for one license for one extension to be used on one domain. And if you have a serious store of any kind, you are going to need a few extensions. Even for payment processing, if you want any other option than PayPal standard, you're going to have to pay unfortunately. Also the fee is not one time, it is recurring annually. I think you can keep using the extension once your year is over, but you will no longer get updates and support. For me, the expense is worth it. But for others it may not be.
- There's a rather specific con that I have that others may not. I utilize the Subscriptions extension along with the Add-ons extension. Both are amazing in functionality separately, but there is no option for me to categorize my add-on as a one time fee for an option or as part of the recurring subscription charges. It automatically rolls the charge in with the recurring fee. Now there is a very roundabout and not that user-friendly way to get around this, but I feel like this is a huge oversight on WooCommerce's part.
WooCommerce and WordPress - a winner's combo
I currently have 4 ecommerce websites on the platform and plan to upgrade to even more, as my new ventures, with different partners also use it. As an entrepreneur and admin, I loved the way you can quickly change and perform large updates without hassles, as my prior experience with open source platforms, has been really tedious, because I had to modify core files, and custom files by myself, and even adapt the css to match the site's design, I wonder how a non-tech user handles those situations.
- Shopping cart.
- Payment gateways.
- Email and bulk email.
- Multiple store inventories.
- Works with all WP Themes.
- WordPress seamless integration.
- Ease of use and maintain.
- Scalability.
- Localization.
- Growing number of plugins.
- Fast.
- Different dashboards.
- Back end analytics.
- Marketing features.
- Customization.
- The GUI can be improved.
- Better image handling.
- Additional check out add ons.
- Ability to customize geolocation.
- The widgets are sometimes not performing.
As an engineer I am always thinking about new applications and improvements, and WooCommerce gives me all that, whatever I want to do it's fairly easy because there's always an existing plugin, I rarely have to write my own code.
It doesn't have a steep learning curve, and this is a plus. Sometimes there are conflicts between plugins and support is limited, but if you want a free open source solution that can be escalated to something really robust, I think it's the answer.
- It's easy to get started.
- The plugin ecosystem is well developed.
- There is quite a bit of customization the front-end needs to work with most sites.
- Most plugins provide just enough functionality before you have to pay.
The king of Wordpress-based e-commerce
- Quick and easy e-commerce website for companies of any size.
- Scalability and integration, being part of WordPress make adding new functions to your page a breeze.
- Easy integration with translation plugins, making a multi-language website easy to build.
- Some updates break the multilingual website, its necessary to rebuild permalinks after each major update.
- Speed, when having many categories/products your performance can suffer.
- Could include better multi-currency support out of the box.
- We should be able to manually order taxonomies
- Should include a way to hide prices and ask for a quote instead.
Most versatile web shop that you can build in-house
- Professional presentation
- Automated processes
- Expandable
- Translatable
- Improve integration with front end builders
- Can get complex and expensive pretty quickly if you have to rely on multiple plugins
Create a virtual store in less time than in other ecommerce CMS
- The functionality can be expanded through dedicated plugins, which is very helpful for the creation of more complex sites.
- It is free and there is no need to pay for licenses to use, which leads to saving money.
- Actually, there are no important contras except for being a WordPress plugin and not a CMS dedicated only to eCommerce.
- By default, it has the most useful functions but there are situations in which it is necessary to install plugins to obtain certain functions.
- Many plugins for WooCommerce are paid but it's worth paying for it.
Looking at WooCommerce? What Are You Waiting For?!
- WooCommerce pages are easy to customize and are optimized for mobile.
- Ability to create global add-ons for specific product categories.
- Adding additional plugins to optimize the site is generally affordable and can usually be done without a developer.
- There's no cost to get started.
- Compared against other platforms, you'll need to purchase your domain, SSL certificate, and hosting account.
- Creating products, attributes, and categories may be tricky for inexperienced users (not hard once you get the hang of it).
- Installing and configuring plugins may be tricky for inexperienced users.
- Default reporting could be better, but additional plugins can be purchased.
WooCommerce Helps Woo Customers
- Easy to add and edit products via the WordPress editor or bulk editor.
- Connect to multiple payment and shipping gateways
- Customizable purchase process and user interface
- Add product variations and product images for each variation
- Filtered product search
- Reliance on meta table for storing and accessing product and order data. (Coming soon)
- Better reporting interface. (Coming soon)
- Option to more easily choose between multi-page or single page cart/checkout.
- Auto refresh the price totals on cart page when quantity changes using AJAX.
- Show “-” and “+” buttons around the quantity field.
- Show confirmation before user changes quantity to zero.
- WooCommerce makes it extremely simple to list new products and update existing products. The layout is completely easy to understand and with a very light learning curve. On our very first store, we were able to have products listed in the first hour of going live.
- Additional plugins may also be added to make WooCommerce even more powerful. WooCommerce on its own is extremely useful. However, once you add additional plugins, you can really unlock the full power of woocommerce. The best part is that it will not cost you an arm and a leg, and most plugins are completely free for the basic features.
- Additional free themes. There seems to be a lack of free thremes that come with WooCommerce alrady built it. There are 3rd parties that have great one however. For now, we recommend sticking with the dedicated WooCommerce theme, Storefront.
- WooCommerce has a feature that calculates shipping costs automatically. We have found these rates to not always be very accurate and some users often pay more or less than what it actually costs us to ship the product. These can be easily adjusted, however by a few settings changes.
- I fee like the system gets a bit bogged down on resources due to all the additional free plugins I install to make WooCommerce more powerful. I feel as though many of these features should just come standard in the initial WooCommerce package, since they are usually very important.
WooCommerce is good
- Takes money and sends confirmation.
- Allows for different usages.
- Has so far not had any issues with being down.
- Wish it were a bit more user friendly.
- Interface a little confusing for those using.
- More customization.
Efficient ecommerce platform
- Simplified ecommerce website development and management.
- Integration with other tools necessary for successful ecommerce website running.
- Availability of a large user community.
- WooCommerce requires a skilled WordPress and WooCommerce expert to develop.
- Customizable product options
- Coordination between different plugins
- Customer friendly front end
- We run a booking company that allows other vendors to list their homes on the website. For people with some web knowledge it is easy enough to figure out. But people without that knowledge found it difficult to set up their listing.
- Making it easier to change what products are called would alleviate some questions.
- Providing a front facing interface for our vendors would be good.
Best E-Commerce Platform for SMEs
- It's a stable and easy-to-use e-commerce plugin with WordPress
- WooCommerce is a free platform
- WooCommerce supports almost every payment gateway providers
- Making a digital product store is simple with WooCommerce
- Some WooCommerce plugins are a bit expensive
- Requires a good programming knowledge to do advanced developments
- Need to have secured web hosting, which is costly
- Out of the box, WooCommerce gives you all the basics you need to get an e-commerce website up and running quickly and simply. Once you add some extensions, it's one of the most powerful e-commerce open-source software out there, and I've worked with all of the top software.
- Basic configuration of a store with WooCommerce is easy and quick to understand, the user-friendly interface really makes it a no-brainer.
- Thanks to the excellent integration with WordPress, WooCommerce makes extending easy with plugins that are really plug and play. Whether you need a simple basic or a complex advanced e-commerce platform, you can easily make it happen with WooCommerce.
- The user-friendliness of WooCommerce really makes it easy for my clients to administrate their online stores once I've built their site....my clients love it, and so do I.
- I would prefer to see more shipping plugins available in the core WooCommerce, as many of the shipping plugins are pricey. Sometimes my clients balk at the cost when adding more than 1 shipping option.
- I'd like to see some more options for the reports section, as more advanced reporting would be awesome...though there are plugins for many things, it would be nice to see the core product offer it.
- I'd also like to see the ability to customize design and layout without having to need additional plugins.
My WooCommerce Experience
- Coupon integration: With the coupon, system integrated you can easily attract your loyal customers with some catchy coupon codes, which in return would reward them with some sort of discount or free shipping.
- Organizational tools: Everything is neatly organized when it comes to your products or product categories. As long as you know how you want to categorize your products you can do it all with help of WooCommerce.
- Insight & Sale tracking: WooCommerce has a great way of manipulating your sales, changing the statuses of your orders and getting some fully detailed reports are just a breeze.
- If you are familiar with WordPress it won't be a problem for you, but if you are not "Archived pages" for your products can be a pain, which means you cannot make unique product page but all products will be unified. There is a workaround for this issue but only for more experienced WordPress users.
- Frequent updates: This is not a bad thing, but keep in mind that you should do a backup of your database everytime you update your WooCommerce addon. This is a time-consuming task and it happens more often in my honest opinion.
- Wishlist: This functionality is hardest to use and to get accustomed to, WooCommerce should make some changes in this area for people to start using their Wishlist instead of 3rd party ones.
On the initial start of WooCommerce, you will have a guide with simple steps that you need to follow to get your Webstore ready to go live. On the other hand, Wishlist integration has been done very badly compared to the other segments of WooCommerce itself. It lacks functions and a more user-friendly experience.